MANA Home LLCEffective Date: October 2026

Privacy Policy

MANA AI (accessible at runmana.ai) is owned and operated by MANA Home LLC("Company", "we", "us", or "our"). We hold user privacy in high regard and are committed to safeguarding your personal information, prompt submissions, and payment metadata.

1. Information We Collect

We collect minimal personal data required to provide our multi-model AI workspace, compute pay-as-you-go balances, and prevent automated service abuse:

Account & Profile Information: When you register an account, we collect your email address, hashed authentication credentials, or OAuth token identifiers provided via third-party login providers (e.g., Google or GitHub).
Payment & Transaction History: Credit top-ups are processed securely via third-party payment gateways (e.g., PayPal REST API). We store transaction confirmation IDs, amounts, and dates to manage your account balance. We never store raw credit card numbers, CVVs, or financial credentials on our servers.
Prompts, Media Inputs & Generation Logs: Text prompts, reference image uploads, and system parameter choices submitted to the workspace are processed to execute model requests.
Technical & Telemetry Data: IP addresses, browser user-agent strings, session activity timestamps, and MANA consumption metrics necessary to diagnose system outages, prevent credit fraud, and enforce security controls.

2. How We Use Your Information

Your data is processed strictly for legitimate operational purposes:

To route and fulfill generative AI requests across integrated model providers.
To maintain, calculate, and display real-time MANA credit balances.
To issue email order confirmations, receipts, and account notices.
To investigate server errors, unfulfilled model executions, and manage balance refill disputes.
To detect and prevent fraudulent account creation, credit exploitation, and security threats.

3. Third-Party AI Model Processing & Data Pipelines

To deliver multi-model generative features, prompts and inputs are transmitted via secure HTTPS standard APIs to third-party infrastructure partners (including, but not limited to, OpenAI, Anthropic, Google Cloud, Replicate, Black Forest Labs, and Kling AI / Kuaishou).

Data Protection Guarantees:

Zero Data Sale: MANA Home LLC does never sell, rent, or lease your personal information, prompt histories, or email address to third-party data brokers or marketing list aggregators.
Enterprise Zero Retention Alignment: Where available, we utilize commercial developer API endpoints configured to prevent upstream providers from utilizing your private inputs to train public foundational AI models.

4. Cookies, Sessions & Local Storage

We use essential session cookies and local storage tokens strictly necessary for user authentication, maintaining secure login sessions, and remembering interface preferences. We do not place intrusive third-party cross-site advertising tracking pixels on our workspace.

5. Data Retention & Account Deletion Rights

We retain account data and balance transaction records for as long as your account remains active or as required by law for legal compliance and tax reporting.

You have the right to request access to your personal data, request corrections, or request complete account and data deletion at any time. Upon receiving a deletion request, we permanently erase your user credentials and generation history, retaining only anonymized payment transaction logs required for financial compliance.

6. Data Security Measures

We implement industry-standard administrative, technical, and physical safeguards designed to protect your personal information. All web traffic between your browser and `runmana.ai` is encrypted in transit using Transport Layer Security (TLS 1.3 / SSL). Databases and authentication credentials are stored on secure cloud servers with restricted role-based access controls.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect shifts in technology, legal requirements, or service updates. Any changes will be posted on this page with an updated "Effective Date". Continued use of MANA AI after changes are published constitutes acceptance of the revised policy.

8. Contact Information & Privacy Requests

If you have questions regarding this Privacy Policy or wish to exercise your data privacy rights, contact **MANA Home LLC** at admin@runmana.ai.